elgana is a business chat platform from NTT West designed for simplicity and ease of use, particularly for teams with low technical literacy. The platform combines team messaging and voice calls in a straightforward interface that reduces training time. All data is stored in domestic data centers within Japan, addressing data residency preferences and compliance requirements for Japanese organizations.
Beyond basic chat, elgana includes templates for common workflows like announcements, surveys, reports, and to-do lists, with the ability to create custom templates for specific processes. The elgana Connect feature integrates with third-party services through chatbots, including time tracking systems, safety confirmation tools, and expense management platforms with Electronic Book Preservation Act compliance support.