ChatLuck is a security-focused business chat platform from NeoJapan, the company behind desknet’s NEO, one of Japan’s leading groupware products. The platform emphasizes enterprise security controls and flexible deployment options, supporting both cloud and on-premises installations to meet strict compliance requirements for government agencies, financial institutions, and infrastructure operators.
ChatGPT integration is included as a standard feature, letting teams add an AI assistant to conversations for drafting, translation, and summarization without additional fees from ChatLuck.
ChatLuck has been deployed at scale in prefectural governments, designated cities, major regional banks, rail operators, and manufacturing companies, with many installations supporting several thousand to tens of thousands of users on-premises. The platform’s architecture and security model are designed specifically for organizations where data residency, network isolation, and audit controls are mandatory requirements.