sinclo is a web customer engagement tool from f-code Inc., a company listed on the Growth Market of the Tokyo Stock Exchange. It runs a no-code chatbot and live operator chat from one admin console, mainly for lead capture on B2B and B2C websites.

The chatbot sends automatic messages on triggers such as time on page, URL, business hours or device. A drag-and-drop tree editor builds scenarios, which can hand off to an operator. A paid scenario option adds in-chat forms, calendar booking and signature parsing, where AI splits a pasted email signature into contact fields.

A real-time monitor shows each visitor’s time on page and visit count, and chat history has no retention limit.

Pricing is a flat fee per operator ID, with no charge for extra websites or chats.

Salesforce is among the listed integrations, along with Marketo, kintone and Slack, though sinclo does not describe the scope of each.

With browser sync, the operator clicks and scrolls on the visitor’s page to guide them, once the visitor accepts.

Document sharing shows the visitor files that are not on the site, such as catalogs, with per-page speaking notes that only the operator sees. The operation manual limits the share button for both features to the Premium plan. It also says screen and document sharing are no longer offered to new customers.

The operator console supports PCs only, and there is no dedicated mobile app.