Rakuten AI for Business is an enterprise generative AI service from Rakuten Mobile that provides job-specific prompt templates based on Rakuten Group’s internal experience. Teams can access templates optimized for sales, marketing, customer support, HR, and other functions without building custom solutions.

The platform includes RAG functionality to integrate internal documents and knowledge bases, helping teams get accurate answers from proprietary information. Security features like NG word registration prevent confidential data leakage, and input data isn’t used for AI training.

A free trial period is available, and the service works across browsers and mobile devices.